Terms & Conditions

Welcome to Kaivee Healthcare! By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with these terms, please refrain from using our website.

User Responsibilities

By using our services, you agree to:

Provide accurate information: All information you provide must be true, complete, and accurate.
Use the website and services responsibly: You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of services.
Adhere to medical advice: While we provide comprehensive diagnostic services, please follow any medical advice or guidance given by your healthcare provider.

Appointments & Bookings

Booking Process: Users can book appointments for tests or home collection services through the website or mobile application. By booking, you confirm your understanding and agreement to these Terms and Conditions.s
Home Collection:: For home collection services, the user agrees to ensure accurate details (address, contact, preferred time) are provided for smooth collection.
Cancellation/Rescheduling: You may cancel or reschedule appointments in accordance with our cancellation policy. Please refer to the individual appointment page for further details on rescheduling or cancellation procedures.
Service Availability: Availability of home sample collection or other services may vary by location.